Specifications: Input current and voltage: DC 5V-3A / 9V-2A Qi wireless output: 5V-2A / 9V-1.5A Material of the shell: pc plastic Color: Black Net weight: about 0.42lb/0.19kgProblem-Shooting: Q: It does not charge my phone. A: 1. Try to wireless charge your phone without phone case. (It is not compatible with Otterbox case or UAG case. 2. Remove metal attachment and credit cards. Q: It charges slowly. A: 1. Quick Charge 3.0 charger adapter is highly recommended. 2. Turn off phone screen while wireless charging. Q: My phone get overheating A: Remove the metal plate or credit card from phone back. Q: It wireless charges intermittently. A: 1. Be sure your phone case is NOT thicker than 4mm (0.16 inches). 2. Be sure your phone aligns with bottom of the charger. Q: When use GPS, the battery start dropping. A: Wireless charge is 2~3 times slower than wire charge. We recommend to turn off phone screen while wireless charging as screen is the biggest power consumer. Q: Disconnected on bumpy road, and randomly connected. A: Bumpy road could affect phone's alignment with the wireless charging coil, would need re-align.
Trustpilot
2 weeks ago
2 weeks ago
