Is the watch 100% authentic, what does the 2 yr warranty include, will it arrive in traditional DW watch box, how many days for delivery?

Dear Megan.The watch is 100% authentic and it will arrive in a original DW-box.

Does this watch have an interchangeable band?

No，just a watch with original leather band

So this does not have an extra strap, right? Or the thing you use to change straps?

This timepiece includes one black leather Sheffield watchband and a tool that will allow you to change the watchband if you decide to order more styles. Additional watchbands are available on danielwellington.com!

Is this 100% authentic??

Yes, all of our watches are authentic and brand new , each watch includes an original case and Manuel.

Desertcart Logo

Deliver to Sri Lanka

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.