Do I need to use ARC II with an APP?

You can use ARC II without an app. However, the Cleer+ App can help you customize your listening experiences. You can personalize your EQ modes and button functions, access real-time power information, and update the firmware through the Cleer+ App.

How do I make the volume louder?

Make sure that hearing protection is turned off on your iOS device.

How do I reset my ARC II Open Earbuds?

Option 1:Place the earbuds in the charging case.Long press MFB button for 10 seconds until you hear the prompt of "Restore Bluetooth Setting" .

How do I pair the left and right earbuds together?

Step 1: Put both earbuds into the charging case. Long press the MFB button for 3 seconds to enter Bluetooth pairing mode.

What should I do if it makes static noise during phone call with Samsung Galaxy S24?

Samsung W23, S23 Ultra, and Z Fold4 all support the LE Audio protocol. LE Audio connection may cause no sound when listening to music or problems with calls after switching APPs. You can turn off LE Audio and turn on the Audio and Calls mode.

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Specifications

Control Method	App, Touch, Voice
Controller Type	Touch Control, Native Voice Assistant Control, App Control
Control Type	Voice Control
Carrying Case Weight	80 Grams
Unit Count	1.0 Count
Item Weight	136 Grams
Frequency Range	20Hz-20kHz
Audio Driver Type	Dynamic Driver
Audio Latency	80 Milliseconds
Audio Driver Size	16.3 Millimeters
Impedance	16 Ohm
Noise Control	None
Headphone Folding Features	True Wireless
Earpiece Shape	Hook
Headphones Ear Placement	Open Ear
Subject Character	Ear Health, Safety, Acurate Soundstage
Carrying Case Color	Grey
Style Name	Minimalist
Theme	Video Game, Movie, TV Series, Sports
Color	Black
Battery Average Life	35 Hours
Battery Charge Time	2 Hours
Carrying Case Battery Capacity	1200 Milliamp Hours
Carrying Case Battery Charging Time	2 Hours
Carrying Case Battery Average Life	35 Hours
Wireless Technology	Bluetooth
Bluetooth Version	5.3
Bluetooth Range	75 Feet
Connectivity Technology	Wireless, Bluetooth
Water Resistance Level	Water Resistant
Carrying Case Material	plastic
Antenna Location	Cycling, Calling, Running, Skateboarding, Exercising
Compatible Devices	Cellphones, Tablets, Television, Laptops, Desktops
Cable Features	Retractable
Additional Features	Sweatproof, Volume Control, Rechargeable Battery, Integrated Equalizer, Multipoint Pairing
Enclosure Material	Plastic
Specific Uses For Product	Sport, Entertainment, Business

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.