Guardian 24kW Home Standby Generator - Automatic Whole House Backup Power for Storms, Emergencies, and Outages, WiFi Enabled, Runs on Natural Gas or Liquid Propane, Quiet Operation

Works perfect.

The noise level is kinda load but I don't mind cuz I can know it have turned on while In the house. And it's bare able noise. Best to have it so when bad weather comes your ready to keep your family safe and house well lite. Continue your activities and keeps children from panicking. A very good item to have. Also it u can set a schedule on the mobile app to test run the unit that way it keeps all oils and moving parts lubricated and ready to work when it needs to. Also if there's anything wrong it should send information to your mobile app. Very well thought to protect your investment.

Started out not so good - shipping company called me the morning of the delivery and told me that the unit was too damaged to deliver. I did appreciate that being done before delivery and having to go through the order process again. Order was placed again and another shipping company delivered with no damage or issues. They even placed the pallet in my garage. Other shipping vendors wanted to charge a whole lot extra to place anywhere besides the street. Amazon did give me a $50 credit. Once installed, the unit has worked flawlessly and is a huge sigh of relief for this homeowner who lives on the Gulf Coast. Buy the unit separately and DIY an install or find Ana contractor who will give you an install only price. You will save thousands as opposed to buying from one of those huge generator outfits.

DO NOT BUY A GENERAC FROM AMAZON! We purchased a Generac generator from Amazon but didn’t install it right away. When we finally had it installed, the electrician discovered that the panel appeared used, with visible rust and burn marks. When we contacted Amazon, they refused responsibility and told us to use Generac’s warranty. Generac then sent us to one of their retailers, who claimed it was Amazon’s issue. Neither company will take accountability. We are stuck in an endless loop of finger-pointing, and now we’re forced to pay $700+ for a new panel just to make the generator functional. Amazon says it’s past their return window, and Generac won’t honor their warranty because Amazon sold us a used panel. This is completely unacceptable. We strongly advise against buying a Generac product from Amazon.

Bought this Generac 24kw whole house generator to have automatic power transfer during outages, it came with a 200amp transfer switch and a bunch of useful features. It was packed well and bolted on a pallet, the cardboard carton that surrounded it was a little worse for wear but the contents were fine (undamaged). Note: the generator requires a battery but it’s not included, and if you live in cold weather country you’ll want to order the cold kit which includes a battery warmer and oil filter warmer (worth the money). Also, if you have home wireless there are several features you can take advantage of including Generac’s mobile link which allows for remote monitoring and alerts etc. (visit their site and read more there). I must say the unit is much quieter than I though it would be, I fired the unit up to initialize and we let it run for a bit while we reignited it etc., by wife was in a bedroom right next to where the unit is located and she did not hear a thing. Standing right in front of it with the covers on and shut its extremely quiet, very impressive! (Note: I’m using LP gas and I understand that is quieter than natural gas. (This generator will use either once you set it up right, just a lever to move.) overall very happy with my purchase. Had to use customer support for a few minor things, they were quick and professional.

I believe in Generac quality, I purchased a temp Generac for my daughter and à whole house gen for my wife and I. It came with a bent access panel. I tried to get a replacement panel but got the run around. Amazon offered to refund so I could buy another. I have electrician coming so didn't have time to wait and take a chance the second one will have a worse damage. The over-all unit is good and I straightened out the panel best I could and looks much better. Not perfect but better. I am looking forward to getting it connected. The fuel tanks (LP) will be here soon. Placing the pad base this week. I will keep you posted.

So far the unit is installed and working properly. Waiting for the next power outage to confirm the system is working properly.

The generator is fine. The delivery company SUCKED!!! It took 10 days to get it delivered after it was in town. I never could talk to anyone just an AI live chat! You need to fix that for large items.