AIPER HydroComm Smart Pool Monitor, 24/7 Digital Water Testing for Pools, Hot Tubs & Spas, 5-in-1 Accurate Testing, App Control, Customized Optimization Tips, White

I have just about given up on this thing. It says the water is fine one minute and then two minutes later tells me the water quality is poor. Nothing changed. It just reads everything differently from one minute to the next. I am about to box this thing up and send it back. It’s too expensive to be dealing with this. UPDATE: I did return this monitor but I have to say, their Customer Service is amazing. They go above and beyond to make it right and I am impressed. They sent me another one and, Although it did not work for my hot tub, it does work beautifully for a swimming pool. Amazingly easy to use, monitors the pool water perfectly. I highly recommend this product for your pool.

Update: After the review below Aiper contacted me and arranged for a new monitor. The new monitor arrived within a couple of days. I tested the monitor for a day before closing up the pool, works great so far. I will know more when I reopen it next year. I am happy with the response from the customer service. Original: Received the aiper HydroComm late June, it stopped working early September. Fails to turn on. Tried contacting the company for support, followed the troubleshooting instructions(didn't work). The ai responded asking for a picture, and then the app fails to upload it. The device was helpful in maintaining the pool while it worked, contacting customer support has been frustrating.

I purchased this based on the wonderful results I've had with Aiper's pool cleaning robot, which is excellent, giving credit where credit is due. However, no such luck with the HydroComm, It has turned out to be a disappointment and not worth the cost. We've had a pool for 40 years and always had the water quality and chemicals withing the prescribed ranges, based on the results on the obtained with water testing kit at the pool supply store and at home, both were always almost identical. After using and following Aiper's HydroComm recommendations it's has been a nightmare to keep the PH and Chlorine levels as it should, I also had the water tested to verify the Aiper's results, is as if I was testing a different pool, while Aiper indicated a PH level of 9.4 the kit tested 6.2 and following it's recommendations it does not change the readings. I'm going back to the old method of testing the pool water with testing kits, it's a shame you guys were on to something wonderful. UPDATED REVIEW 09/20/2025 Follow up to my earlier review, it is the measure of a good company and or product when it all performs as expected, however, when a product fails to perform for any number of reasons, it's the company's response and how well it responds to it's customer's need, the true measure of the company. AIPER responded immediately to my earlier review and comments, providing me with excellent customer support, assisting me in trying to solve the issues with the HydroComm and continued timely follow up emails. Ultimately without my asking, they offered to either refund or replace the unit, a replacement was sent within 4 days , in addition they sent me one of their outstanding Aiper pool maintenance equipment as a gift for any inconvenience I may have experienced. All 3 items are performing as expected, Thank you for an outstanding customer service and your efforts in keeping this customer happy !!

Barely a 2 months and the readings are terribly off..even after calibrating. I was super hopeful with this one because I have the Aiper Skimmer and I love it. But this disappointed me and I would not recommend. Too bad it cannot be returned but this has disappointed me like all the other similar smart monitors I have tried. The PH in the image is AFTER I calibrated it. I calibrated it and it got Worse.

UPDATE 12/7/2025 - I have used the HydroComm since October. In my earlier review, I was pretty harsh on the product. The app/sensor was buggy, to the point I didn't really trust it, and ended up removing the probes (twice) just to get it to work again. The first-tier AI support was just not helpful. Here we are, 3 months later. Being honest, the product is the product. It is well constructed, to be fair, and it does what it says it's supposed to do. The hardware still needs work to measure things that are actionable to the buyer (chlorine, pH, alkalinity and phosphates). Bonus points if it could also measure CyA. A lot can be done in software, I think, to make it easier for the user to know what to do -- if they know the pH level and the size of the pool, the app should suggest a recommended dose of muriatic acid (for example). The same could be said for chlorine, if the device could measure it in some future iteration. That said, I'm upping my review by 2 full stars for 2 reasons: 1) EXCELLENT CUSTOMER SERVICE. Aiper's customer service is probably the best I've seen from a hardware/tech company in quite some time. Not only did they reach out after my initial review, but two separate agents (not AI) reached out to me -- not just once, but multiple times until I had a chance to engage. They worked with me to try and get the device working again (more on that in a minute). Also, they worked REALLY hard to make everything right and a positive experience. The agent I worked with listened to my concerns, suggestions, and frustrations, acknowledged them, and said they'd pass them on to engineers. I can really see this product being a game changer in home pool care, as the other devices out there seem to be cheap, unreliable and not well supported. I believe Aiper can do a lot better. 2) Second reason: In the time I've had the product, I can tell the software developers are really working hard to try and improve/stabilize the bugginess that I referenced in my initial review. I appreciate that and their efforts are very noticeable. I'm encouraged by what I've seen and hopeful that more is still in the works. Ultimately, we came to a mutual agreement how to make everything right. I'm pleased with my agent's (and Aiper's) professionalism, interest in hearing my suggestions, and willingness to make the investment of time and money worth my while. I highly recommend Aiper as a company and even watching this product for future updates. I don't pretend that this stuff as "easy" to do, but I also think if anyone can do it, Aiper will get there. If they do, I'll even consider buying this product again. Regarding getting the product to work, finally: It's not clear in the instructions, but if you own this product and eventually have to remove the probes, know that you'll really have to work to get them seated correctly in the slot they have to be in. There are black o-ring seals up at the top near the contact points -- if you can see any part of that black o-ring, it's not in far enough and the HydroComm will not register the probe as being installed. This is one of those cases where a little time and "muscle" working the probes into the slot is warranted. You won't break anything, and your HydroComm will be happy again. :) FINALLY: While I didn't get it from Amazon, I will also say I am using the Aiper Surfer S2 pool skimmer robot -- THIS device is AWESOME. If I could review it here, I would give it 5 stars! I love being able to control it with my phone. Definitely recommend, if you're in the market for a robot pool skimmer. --------- I’m a pretty techie guy and I want to like this product. But I can’t. First of all, anytime I go into the apps, it says the probe is not installed. I go back into the app and I can retest the water and it completes the test. When you ask for assistance from Aiper, all you get is their AI b.s. I don’t know where others are getting great service, but I haven’t seen it. Secondly, the readings are suspect at best. I measure this against a Leslie’s home water testing product and their in store test, and the HydroComm consistently is off on pH. Last, I don’t know what the developers were thinking on the readings. Functionally, don’t most people want to use these to determine water quality and how to fix it? Generally, for a filter type pool, you need chlorine, acid, and baking soda. This can’t even take readings and tell me how much to add. I still have to do “the math.” If something as basic as chlorine is off, and it knows the size of my pool, why not tell me how to fix it? Same with pH or alkalinity and the other readings it’s supposedly testing. These are basic maintenance items I’d want to know. Instead it just tells me the water is Good or Fair and leaves it to me to figure out the solution. Make it easy! I might as well use the Leslie test and box this thing up. Not sure there is much value here for thr price.

Great cost-effective pool monitor system with a comprehensive app that you can use to monitor the water treatment levels without having to be anywhere near the pool.

Updated September 22nd 2025 - 4 Star I received a replacement for mine that was apparently faulty. New one is working much better than the previous one. First off, the temperature sensor has been very accurate comparing it to my control board and thermometer in the pool. PH is accurate but has recently spiked to 14 a few times. I found a fix for that. When this starts happening, I just take it out of the water and then fully submerge it to get any air bubbles out and it returns to normal levels again. Salinity has also been very accurate to my control board too. This one has provided the highest score for my pool compared to the old one. So the old one does seem like it was faulty from my testing. Battery life and solar charging also has worked excellent and it stays around 80% charge after losing 5-10% over night. I have added more pictures with the new results. I would fully recommend this monitor because I actually trust it now. ======================================================================================= Original July 1st 2025 - 1 Star - Lots of problems This product was something I was looking for to monitor my pool temperature and chemicals but it can not do any of that well at all. Temperature it can be right depending on the time of day and how much it is in the sun or not. It has has 2 probes that expire after one year initially but after the last update, they only have 19% left after 2 months of use. It appears they do not sell replacements, so we do not know the cost or how to get them. Also last update moved the salt scale to 3000 to 4000. My pool says 2700 to 3200 and the app use to be in that range and has now changed. PH use to be fairly accurate. Then the app said I needed to calibrate the probes and I followed the instructions with the base and water with solution. After that, it is now inaccurate on the low side. Before it was in range but would also spike to 14 randomly, which makes no sense. I use test strip on the regular and also take weekly samples to the pool store. Everything has checked out perfectly with our pool. With this product, my pool has had zero days of safe swimming with its tests, per the app. Mostly the ORP value never measures or rarely gets above zero. Now for the positives. Battery life and charging are excellent on it. I charged it when I first got it and it is been able to keep its charge between 70% to 85% with the solar charger. Support has also been amazing fixing app issues when I find them the next day. I love the historical data plus having graphs. All are very nice but completely useless with poor readings. I took a bunch of screenshots of the app to show what I mean. This is a great idea that has potential if you could trust that it is accurate.

Set up was super simple and I got through the summer pool season without any problems, it kept the pool just right and the solar panel had no problems keeping it charged. The PH metering was my main need and it seems to be spot on as I tested it against the old test strips I used before getting this and it was always very close if not spot on. Temperature and salinity were useful as well and while I didn't have anything to compare the salinity level to I found the Temperature measuring was also accurate. Overall I was very happy with it and I can't wait to put it back in next season

This water quality monitor is pretty nice. It measures pH, ORP, EC, TDS, and temperature in real time, giving you a full picture of your water’s health. The app stores historical data, sends alerts, and even offers maintenance tips for your water. The solar powered design with a backup battery means you dont have to worry about charging. Now it doesn’t test chlorine levels directly, and it's also very expensive. Still, for comprehensive water monitoring, this device is quite useful.

Although pool season isn't quite here yet, the HydroComm can be used to monitor other artificial sources of water such as a hot tub or jacuzzi, or even your bath tub if you do want to (and is the main way of testing at this time of the year). The setup process is very painless by following the instructions to first replace the cap of the probe. The locking system for the probes are also really cool and should secure a very good water-tight connection. The rubberized rim around the top help keep the device safe when floating around in a pool, but also acts like a good bumper for when you pull the device out of the pool and it gets knocked over by accident. Speaking of pulling the device out of the pool, aside from having a convenient solar charging surface on the top, making it maintenance-free for the most part, if the weather does not permit, or if you are using it on a shaded area, you can pull it out to recharge it with a charger cable. In either case, the battery life is long enough even without solar charging to not make the use of the HydroComm a hassle. Following the instructions provided, it connects very easily to the Aiper app and the interface is quite easy to use. There isn't all that much you need to figure out and that is great because even someone less tech literate can easily use this product. I do want to note that variants of this product (the Pro version) is supposed to pair with some of Aiper's pool cleaning robots that supports wireless communications as a sort of underwater range extender, but not this one. Considering the same App connectivity, it seems reasonable to have good synergy between the products. If that is a combo you own or plan to buy, and feel like you would like to have, consider that version. Of course, this costs as much as many pool testing kits but it lets you monitor anytime and in real time, including the temperature of the water which is great if your pool isn't heated, or if you want to use it for a hot tub of any sorts. But there is one caveat when it comes to the cost... and that is the probe. The instructions mention that the probe has a lifespan of 1 year. As of speaking, replacement probes are not available for purchase nor Amazon nor Aiper's official website. The cost of these probe will ultimately decide how good this otherwise awesome device fares on the cost/value proponent. Understandably, it is a little early in the life cycle of the product to need replacement parts yet but it is still a big question mark in the running cost of this water quality tester. Furthermore, the probe needs to remain damp--when you take the HydroComm out water for an extended period you need to replace the open cap of the probe by the closed one with a sponge inside, with water in it to keep the probe moistened. The product is shipped with the sponge moistened, but for storage over winter for instance you need to do the same--and we can suppose that not doing so can break the probe. This makes the release of the replacement probe even more important, and I hope they can add them to the store soon! One last aspect about the probes is that this version of the HydroComm comes with one dummy probe out of the 3 slots. Perhaps this dummy probe on the Pro version is replaced with the underwater wireless communication device for pool robot interface, but perhaps Aiper can release other types of sensors for these that can further improve the range of tests it can perform. This is super exciting for sure, and considering the firmware update through the app is super easy and painless to do, a lot of possibilities are open here although we cannot predict if this will be fully utilized or not--or if there is even anything more that you'd need this device to do in the first place. In either case, a really compelling product that works great, and will make your life great at the cost of a lighter wallet.