LISEN 0.3‘’ Ultra Slim MagSafe Portable Charger,5000mAh Wireless Card Slim MagSafe Battery Pack iPhone 17 Air Accessories,Magnetic Power Bank for iPhone 17 Pro Max Plus Air/16/15/14/13/12，Pearl

​I recently picked up the LISEN MagSafe Wireless Power Bank, and while the product itself is great, the customer support is what truly sets this company apart. ​💎 Exceptional Customer Support ​I unfortunately received a unit that had a small technical glitch. I reached out to LISEN, and I was blown away by their responsiveness. They didn't make me jump through hoops; they replaced the faulty product immediately without any hassle. It’s rare to find a brand that stands behind their gear this firmly. ​📱 Product Highlights ​Now that I have the replacement, it’s become my go-to EDC (Every Day Carry): ​Ultra-Slim Profile: This thing is impressively thin. It doesn’t add bulk to the back of the phone, making it comfortable to hold while charging. ​Ultimate Portability: It’s incredibly handy and slides into any pocket (even tight jeans) without a struggle. ​Strong Magnetic Grip: The MagSafe connection is snappy and secure—it doesn't slide around or disconnect in my bag. ​Reliable Backup: It’s the perfect amount of juice to get me through a long day when I’m away from a wall outlet. ​🏆 Final Verdict ​If you're looking for a sleek, portable MagSafe charger, this is a fantastic choice. But more importantly, you can buy with total peace of mind knowing that if anything goes wrong, LISEN actually has your back. ​Highly recommended!

Updated Product Review I was not totally satisfied with the original purchase for a number of reasons. However, I also wasn’t totally dissatisfied with it either. Its biggest benefit was always its strongest selling point, the fact that it is ultra slim. First, I’d like to say thank you to Bonnie and her excellent customer service. Most companies sell you something and walk away. LISEN on the other hand actually listened and was willing to address my concerns. Obviously I was unaware there was an updated version of the product I received. The company’s solution was to replace the purchase with the newer version. They also offered a full refund, but I was more interested in the product itself and its slim profile. What has changed? One concern was the original purchase got warmer than I liked while charging my phone. This new version DOES NOT warm up while charging my phone. LISEN has resolved this issue. The original purchase charged my phone slower than I liked. This has been resolved in the newer version. The original purchase did not charge my phone completely. As Bonnie pointed out and she is correct, I own an iPhone Pro Max. The 5K version of this device or any other brand is not capable of giving the larger battery in the Pro Max a full charge, but it will get you 80% of the way there (typically good enough). If you’re looking for a full charge on the Pro Max, purchase the larger 10K version of the LISEN (full charge plus). The original purchase took a long time to recharge. This issue has been resolved in the newer version. It recharges at least as fast as advertised. My final issue with the original purchase was the MagSafe connection. The primary connection is strong and that was true on the original purchase. Not falling off. My issue was and still is that it can twist easier than I’d prefer. If you’re familiar with the MagSafe design, it has the circle and line on the bottom. The line on the bottom prevents a device from twisting or turning. This portion of the magnet could still be improved, but is a minor concern. Updated conclusion. The newer version is a solid product and delivers as promised. And again, its best feature is how slim it is (unmatched in the industry, at the moment). Less bulk, less weight. They have resolved the biggest issues, but could improve it further, per my last comment. In all, I’d give it 4.5 stars, but that is not an option. Because they addressed the most pressing issues in the new version, it gets 5 stars.

**UPDATE** increasing my review to 4 stars. After my initial one star review the company reached out and took me through a couple troubleshooting steps and then sent me a free replacement and didn’t ask me to return the defective one. The new one does a much better job of charging. That kind of customer service is so refreshing in today’s day and age!!! The charger is fairly slim and attaches with a decent magnetic connection. The problem I have with it is that it advertises that it does fast charging but when connected via MagSafe to my iPhone 15 Pro Max it only does slow charging. It is so slow that my charge actually decreases while the battery is attached instead of increasing, even if it’s just sitting on my desk and not being used. Completely useless.

Product was delivered fast as expected and packaged neatly. I really liked the sleek design and weight of the product. It had good conductivity to my phone. Instructions for care were pretty easy to understand too. All around it feels like a well made product. I did run into a bit of trouble with overheating upon my first few uses but after contacting customer service my issue was quickly resolved and I have a replacement product that works wonderfully. I’ve already suggested this product to several friends and family. I’m mostly impressed with the charging speed of the wireless aspect in about 20 to 30 minutes my phone will go from 20 percent to 80 which is amazing to me.

Fast charging easy to use and so far after trying a few different brands, it has been the slimmest one at an affordable price if you catch the sale. It fits well in small bag and can charge the phone to reasonable amount so it’s been great for emergencies and for traveling. Only down side has been bc it charges the phone quickly it can get hot and will stop charging phone until it cools to normal temperature. This isn’t unusual though, it’s been the same with other brands with similar functionality. Instructions do advice using the battery pack without phone cover to prevent overheating as well. We ended up getting another one a few months later and while it’s advertised as same as the first it was slightly thicker. So maybe a newer version? Also had an issue with the power button but lisen remedied it by sending me a replacement quickly without hassle. Response was quick and simply asked me to send a quick video to document the issue. So great customer response as long as you are within warranty period.

Absolutely love this for travel! I am pretty good at fully charging my phone at the beginning of the day, and this helps provide a secondary charge on the go while I am traveling. It works well and gets me about 75% for an iphone 16 pro, which is enough to get me through the rest of the day. If I am letting my phone charge and not using it, it does not get hot at all, maybe a little warm. My phone does get hot if I'm using it while its charging, and I mean running GPS and other apps simultaneously, which will naturally happen regardless of it being charged wirelessly or on a wire. I wanted something smaller than a block charger and this works perfectly!

This thing is absolutely worthless at its main feature - magsafe charging. Its not magnetic enough to support its own weight, even without a phone case. It is so poor at charging that my phone loses charge while attached, even though it shows a connection. Due to the weak magnet, it is very difficult to keep this aligned properly for charging, and no matter how delicate you are in its handling, it frequently disconnects and reconnects. Forget about even trying to use this with a phone case installed - one that any other charger i own handles perfectly fine. The only thing this device is good for is the trash heap. EDIT / Addition: Up front, I updated my review from 1 star to 3 stars simply due to the exemplary customer service I received from Lisen following the original review I left above. While I'm upgrading my rating, it doesn't change the quality or points of this specific product, which I do think should still be avoided if you're planning on using the Magsafe feature. Lisen reached out to me following the original review and offered me a refund, allowing me to keep the original product (not that it is particularly useful for the purpose I bought it- as a magsafe battery bank). This was already an acceptable resolution, but Lisen took it a step further and offered me, free-of-charge, any of three choices of different magsafe battery banks they made. I chose a different one that is also slim, but has a 10,000 mah battery rather than the 5,000 mah battery as in the device I originally purchased. The replacement is far better -- it has positive engagement, and can actually charge my phone through a case... for a while. I get about 30% added battery like over about 20 minutes or so before the charger overheats and shuts down, so this still isn't perfect, but I like magsafe for charging my phone a few minutes at a time when I set it down and don't want to wear out wires and my port by constantly plugging in and unplugging my device, so that overheating issue is acceptable for my use case. Either of these devices work fine when plugged in via USB-C and functioning as a standard battery bank. Lisen did not ask me to modify my review in advance of performing these actions, and afterward only stated that it would be appreciated but not necessary. That seems completely fair and respectful to me, which is why I was inclined to come back and add this information to my original review.

The product is slim and light, easy to carry. It is a nice charger. The only area for improvement is the charging duration could be longer and that the charger drains pretty fast. Good value, item color is good and magnetic strength is adequate.