BLACK+DECKER CM2020B 12-Cup* Programmable Coffeemaker, Black

I love this coffee maker. Things I love: the brew basket, basket holder and brew head all come out for cleaning. The coffee is very hot. It’s easy to set up and use.When I was reading the reviews, I hesitated because of complaints about how hard it is to clean. This is one of the easiest coffee makers to clean. The brew basket takes the same amount of effort as any reusable brew basket, even with the grinder blades in the basket. My opinion, it’s a great machine for the money.

We have owned two of these and have enjoyed having delicious coffee from freshly-ground, excellent beans (Lavazza Top Choice, sometimes espresso version but usually filtro), programmed the night before. Heavenly coffee to wake up to. Both of our Black & Decker Mill & Brew coffee makers have performed flawlessly. To the reviewer who can't get her filter out: use the swing-up handle on it, and it comes right out. We had the 1st over six years, and I bought a second simply bc I didn't know how to properly clean the fine-meshed filter and it accumulated some hard debris. I scraped it out with a sharp knife! The new one, which I've easily kept clean for almost 3 years now, I just spray out with the kitchen spray hose, first inside, then from the outside along each section (sides and bottom). Takes only a minute. I also run it through the dishwasher every month or two and that's all it takes. I also give a quick rinse to the funnel that holds the filter. Easy to use, SUPERB coffee that stays hot and somehow doesn't get bitter nearly as quickly as with other coffee makers and coffee brands. Great features: select how long to grind, how strong to make, when to start brewing (immediately, or program), etc. Love it and will likely buy another just to stash in the basement to have when this one eventually goes. As grinders go, it isn't very loud, though if our bedroom door is open, we do hear it go off in the morning...this has become a very happy sound association. After over eight years, we still get excited about getting up for a cup of Lavazza Top Class, freshly ground and brewed in an EXCELLENT coffee maker. Lower maintenance than the pricey super-automatics, way more affordable, easy cleaning, and--best of all--amazing coffee. Highly recommend.

This might be my 5th or 6th one of these; I’ve owned them since before Black and Decker purchased the original maker (Breville?). Yes, it’s a blade grinder vs burr for us coffee snobs. However, waking up to freshly-ground hot coffee is still a joy in this life. Plus when I do get snobby or it’s a special coffee I use my separate burr-grinder and put the grinds in the basket that way, and obviously it works just fine with pre-ground coffee.Why have I been through so many? Well, first of all we’re talking about over a period of maybe 20 years. At least 1 replacement was a broken carafe and it was easier and almost cheaper at the time to just buy a new machine. Another time I thought my blades were getting dull, but on my new machine they weren’t much sharper (they’re really not sharp at all). And while I’m pretty good about cleaning my machine regularly using either vinegar or commercial products, sometimes it just doesn’t work as well as it used to and it’s time for a new one.Really easy to clean overall, and I like a LOT of variation in my coffee (generally have around a half-dozen in vacuum cans at any given time), so that’s why I prefer this style over models that take like a full pound for the storage bin. If you only use one type of whole bean then maybe that is a better product for you but of course this one would still work and is MUCH cheaper than those styles.THE 1-STAR DING PROBLEM: After all these (5-star) models that have gone through my hands, I re-upped with another new system last month (the old one was about 7 years old and no amount of cleaning was bettering the drip). I noticed in the reviews some people were mentioning a clicking noise from the hot plate; something I had never experienced in the past. And OMG—sure enough, on my 1st brew with the new machine the hot plate cycled on and the amount of clicks and pops were like popcorn being made, lasting about 15 seconds every minute or so and loud! It was SO annoying! Really sounded like the glass carafe was cracking every time. After a week it only seemed to actually worsen, so I exchanged it. Next one……exact same thing. Exchanged it again….and this one still pops and crackles a little bit but MUCH more quietly and not nearly as numerous (like, maybe 2 or 3 light pops when the plate cycles). So, something changed in their internal works and I guess it’s hit or miss at the moment. All that said and on the plus side, the hot plate with these 3 new models is definitely hotter than any of the ones I’ve owned in the past. I never got into the thermal carafe thing and also usually would microwave my mug for about 45 seconds to warm it up further—I don’t really need to do that anymore because it’s definitely keeping the coffee hotter. I hope the clicks and pops might settle down over time as the metal, glass and plastic “wear in”; and if it does I’ll upgrade the review.TLDR—amazing coffeemaker, particularly for the cost but some new manufacturing has made it noisy. Screw ‘em! Keep exchanging it until you get a quieter one, give B&D your feedback, and hopefully they’ll fix the issue. Enjoy!!

I bought this to replace my Cuisinart Grind & Brew coffeemaker. I'm surprised how much I like it! The coffee is delicious! Operation is easy. Cleanup is simple. The grinder is quiet. And, of course, the price is great!