The Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice

superb , i am am entrepreneur turned hotelier. Just need the Academics to reaffirm what i am doing. And not doing. This book helped immensely. Beats going to Hotel management school for 4 years !

Good

a must read for anyone and everyone in Hospitality or sales!!!!

I feel the need too change my review from mixed to 5 stars. After entering hotel business this book served me as a bible for the last half a year. Concise, yet full of systematic knowledge. The best chapters in the book for me were about soft skills: The listening fast track Becoming a leader in the hospitality industry The integrity dividend in hospitality leadership Developing and managing your multinational career For someone who is new to this business this resource gave a nice logical framework for career development.

Detailed book on a niche topic

Excellent book for anyone interested in the hospitality industry or a student in hospitality management. Very interesting guide for all aspects.

Essential guide - from beginners on

Parfait merci