HOW DO I STORE MY ETYMOTIC PRODUCTS PROPERLY?

Store in a clean, cool, dry place. Don’t leave them in your car on a hot day or leave it out in the snow. Proper storage of your earphones is a major factor in preserving your earphones.

HOW DO WE KEEP THE EARBUDS CLEAN?

Remove the rubber earbuds and clean them out with a damp towel. Then, use a toothpick dipped in water to remove all the wax, dead skin cells and dust from the inner areas of your earbud. Inspect your device for dirt and grime regularly.

HOW DO I KNOW WHICH ETYMOTIC PRODUCT IS RIGHT FOR ME VERSUS OTHER BRANDS ON THE MARKET?

Inexpensive earphones just won’t last as long and won’t come with the quality and sustainability of Etymotic. We offer a variety of different products with multiple price points that best fit you and what you’re looking for.

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.