ECOFLOW Portable Power Station RIVER 2 Pro, 768Wh LiFeP04 Battery, 70 Min Fast Charging, 3X800W AC Outlets, Solar Generator for Outdoor Camping/RVs/Home Use

I use this in my greenhouse to power a small heater to help protect against frost in conjunction with a couple of 10hr candles. Works a treat.

Just took this away camping it was brilliant. No more worrying about devices dying and I was even able to run a heated blanket on it for the night time. Excellent product. Charges up as quickly as it says.

Slight delay on delivery but not a problem. Product was well packed and protected. Easy to follow guide. Functions well. I'm going to use this as a portable PSU and a UPS fir my IT equipment. It does have a slight delay swapping from mains to battery however tried it with my DS Synology NAS drive and continued to work fine. Also I like that the unit can be locked using the handle, if necessary. Very quick to charge up from the mains. The only negative is the cooling fan is slightly noisy when it is on, I would say a little bit noisier than a laptop fan. The app. is great and customer service was excellent (asked about using the unit in small spaces as concerned about any gases given off during charing/discharging but was assured it was 100% safe). Overhaul, extremely pleased with this power station.

So let me start by saying I already had a River 2 and EcoFlow solar panels and I have to say, they are amazing. They did exactly what they were meant to and worked flawlessly.I was so impressed I was recommending to friends and family.I decided to purchase the River 2 Pro due to having 2 solar panels that produce 200w and the River 2 can only handle 110w solar input. Also having the larger battery capacity just made sense.So the River 2 Pro arrived and within 24 hours I noticed that there were some issues with it. It seemed to lose a lot more power in standby over night than it’s little brother did, but I put this down to the unit being new and the battery management would work this out after a few cycles. The other thing I noticed was the cooling fan would turn on at high speed occasionally after turning off the AC inverter, and would stay on until I switched the AC inverter on and off again. I thought that’s a bit disappointing but thought it’s something that will surely be fixed with a firmware update.Well after a couple of weeks there was a firmware update and I excitedly updated the unit. The new features that were added would make the unit so much more useful it would be amazing. Unfortunately the firmware made the unit unusable. The new features included a new way of setting charging and discharging limits, these just don’t work. The River 2 Pro sails past both limits, it charges to 100% even though the limit is set to 85%, and fully discharges to 0 even though it should shutdown the AC inverter at 20%. But the biggest problem is if the unit fully shuts down it resets the unit timeout setting and sets it to 30 mins. But allowing the unit to timeout has an even bigger issue, even if the battery is full at 100% the battery shows empty. It will not allow you to try and charge or power any devices and if connected to the solar panels attempts to trickle charge the battery until the power input reaches at least 120w either via solar or AC mains, then all of a sudden there is a audible click and the unit shows it’s correct charge level.So I have emailed EcoFlow about these problems, I laid out exactly what the problems are. The response from EcoFlow is very disappointing. It takes days to get a response and even then it’s very vague. They asked for all my details which I gave them and since then I have received nothing. To add insult to injury I received an automated email saying that as I hadn’t emailed them in 4 days they would view my case as closed. This is because I am still waiting for a response from them.I have watched all the YouTube videos from influencers saying how amazing the EcoFlow units are and until getting the River 2 Pro I thought they were right, but my experience has soured my thoughts on EcoFlow.I am disappointed in the unit, yes, but the worst part is the lack of after sales support.The River 2 Pro is not ready/fit for purpose.UPDATESo the original review only had 1 star as I was so disappointed with the issues I was having and the after sales service. But I think it is only fair to give an update on how things are now.EcoFlow support did role my firmware back, but this seemed to cause more problems than it fixed. I then requested they try again with the latest firmware and I noticed that this time the firmware took a lot longer to install and the River 2 Pro seemed a lot more stable.Things seemed to go well after that and about a week later there was another firmware update and although it said it was only for a Bluetooth issue, things are even more stable.It’s been over 2 and a half weeks now and the River 2 Pro is working exactly as it should. I am very pleased with the new features the latest firmware has brought. These include programmable timers that enable me to set times when the River 2 Pro will allow charging from mains or solar and the ability to turn on the AC Inverter for set times. I use this unit in a garage without mains power and I have connected some lights to the River 2 Pro and using the timer to turn on the AC inverter for a few hours in the evening when I may want to go to the garage just makes it very easy.So to sum up, I am now very happy with the River 2 Pro. I feel the build quality is great and it now does exactly what I bought it to do, with some very useful features added in. My only regret is the amount of time it took to get it all fixed. The customer support did help and were very polite. I just wish it didn’t take up to a week to get a response.So I am changing this to 4 stars as the River 2 Pro is doing everything I could ask for and with the new updates so much more, but although the problems were solved taking a week for a reply is just not good enough.

Having been studying the features and spec's of this machine and its rivals and watching endless reviews on YouTube, I took the plunge and bought the EcoFlow. The plan was simple... I know I'm going to be wanting a much bigger unit in a few months, so get a smaller one so i can get used to using it and test it out on small scale and obviously cheaper first, IF you can call these things cheap.So order was placed, dispatch from EcoFlow seemed to happen quite quickly (according to tracking anyway).After a few days it eventually arrived, I have to admit that with the attached price tag I would have expected it to arrive a bit quicker... but it did at least arrive.So I unboxed it, downloaded the App, Charged it up, Did the firmware update, Used it a bit, connected it to solar panel and ultimately it put itself to sleep... Imagine my surprise next morning when the display said it had 0% charge!!! It was actually defective and not flat at all.From here on, its where i discovered that all those Youtubers claims about the superior and super helpful and super prompt assistance to their customers were probably talking points in a script provided with the product to review.At this point I must state in fairness to EcoFlow They did Ultimately replace the unit... Its just the process of getting to that point was painfully slow and felt like I was basically dealing with total amateurs and that's what so tragic about this whole scenario because the units are pretty good at the job you buy them to do. They have a good range of USB's and a pretty decent inverter. I would like to see something better than a car style 10amp outlet... Maybe an Anderson Powerpole connection rated to 25amps would be amazing. But sadly EcoFlow doesn't get that if camping a decent DC outlet is more Useful than high wattage ACBottom Line, Would i buy another? NO, EcoFlow is charging premium prices for basically an average product with average to poor customer support. I will still need a large unit but will definitely be looking around at different names and offerings again

Great powerpack which is used daily in my Sons Camperva, It only takes an hour to charge this nicely rounded unit. We are very pleased with the Functionality of this quality product .Recommended!Birtie.