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PUR Ultimate Water Dispenser w/LED & Lead Reduction Filter, White, DS1811Z - WQA Certified to Remove 99% of Lead, Filters Up to 30 Gallons/2 Months of Water

PUR Ultimate Water Dispenser w/LED & Lead Reduction Filter, White, DS1811Z - WQA Certified to Remove 99% of Lead, Filters Up to 30 Gallons/2 Months of Water

Q: How to fix when the filtering stops after 5 months? Changed filter often (&early), cleaned it, put it all back together, etc. H20 still stays in top.

This may occur if bubbles or air pockets have become trapped in your filter. To help remedy this, we would recommend, first, removing the filter from your pitcher. Once removed please hold the filter upside down at a slight angle and shake it for 5-6 seconds before returning it to the upright position. You should hear the carbon particles inside moving. This procedure should compact the contents of the filter and eliminate any air pockets trapped within, which can prohibit water flow. This should restore performance to your filter. We hope this is helpful. If you need further assistance please contact us by emailing SocialSupport@helenoftroy.com. Thank you.

Q: The filter was set up at 2 pm, it's 7 pm and i have about a 1/2 inch of filtered water. How do i contact for a replacement?

Thank you for reaching out to us. This may occur if bubbles or air pockets have become trapped in your filter. To help remedy this, we would recommend, first, removing the filter from your pitcher. Once removed please hold the filter upside down at a slight angle and shake it for 5-6 seconds before returning it to the upright position. You should hear the carbon particles inside moving. This procedure should compact the contents of the filter and eliminate any air pockets trapped within, which can prohibit water flow. This should restore performance to your filter. We hope this is helpful. If you need further assistance please contact us by emailing SocialSupport@helenoftroy.com. Thank you.

Q: Does this come with a filter?

Yes. Mine did come with one filter.

Q: Does this pitcher filter iron?

That is a good question Amanda. This filter is not rated to remove Iron. Please visit the following link for an outline of the contaminants filtered by PUR filters: https://www.pur.com/why-pur/filter-comparison If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.

Product ID: 526695044

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Details

Brand
PUR
Special Feature
Chlorine WQA
Product Dimensions
13.5L x 38.9W
Material
Plastic
Capacity
1.88 Gallons

💧30-cup capacity

🔄2-month filter lifespan

🛡️WQA certified 99% lead removal

Frequently Bought Together

PUR PLUS 30-Cup Water Filter Dispenser with 1 Lead-Reducing PUR PLUS Filter, Dishwasher Safe, Powerful Filtration, Large Capacity with Slim, Space-Saving Design, White (DS1811Z)

PUR PPF951K3 Replacement Filter, 3 Count, Blue

Description

💧 Drink smart, live pure — lead-free hydration made effortless!

SLEEK SPACE SAVVY - Slim, fridge-friendly design with a pull-down spout and sturdy handle for effortless pouring and refilling.
SMART FILTER ALERTS - LED indicator light ensures you never miss the optimal time to replace your filter.
LEAD FREE CONFIDENCE - WQA certified to remove 99% of lead and microplastics for pure, safe hydration.
ECO WALLET FRIENDLY - Save money vs bottled water while reducing plastic waste—clean water that’s good for you and the planet.
HYDRATE THE WHOLE CREW - Generous 30-cup capacity keeps your household refreshed without constant refills.

The PUR Ultimate Water Dispenser DS1811Z combines advanced 3-in-1 filtration technology certified by WQA to remove 99% of lead and microplastics. With a large 30-cup capacity, a convenient pull-down spout, and an LED filter replacement indicator, it offers a sleek, fridge-friendly solution for clean, great-tasting water that lasts up to 2 months or 40 gallons per filter. Designed for health-conscious, eco-aware households, it’s the smart alternative to bottled water.

Specifications

Brand	PUR
Special Feature	Chlorine Reduction, WQA certified
Product Dimensions	13.5L x 38.9W x 25.7H Centimeters
Package Information	Dispenser
Installation Type	Freestanding
Power Source	Corded Electric
Item Weight	3.99 Pounds
Model Name	DS1811Z
Lower Temperature Rating	45 Degrees Celsius
Maximum Flow Rate	90 Cubic Feet Per Minute
Operating Pressure Range	High Adult US
Upper Temperature Rating	90 Degrees Celsius
UPC	723987018119
Global Trade Identification Number	00723987018119
Manufacturer	PUR
Manufacture Year	2018
Country of Origin	USA
Model number	DS1811Z
Colour	White
Number of Memory Sticks	1
Item Weight	1 kg 810 g
Item model number	DS1811Z
Are batteries included?	No
External Certification	WQA

Have a Question? See What Others Asked

How to fix when the filtering stops after 5 months? Changed filter often (&early), cleaned it, put it all back together, etc. H20 still stays in top.

The filter was set up at 2 pm, it's 7 pm and i have about a 1/2 inch of filtered water. How do i contact for a replacement?

Does this come with a filter?

Does this pitcher filter iron?

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