KRUPSSimply Brew: Stainless Steel and Glass Carafe 12 Cup Drip Coffee Maker, Programmable with Digital Display, Dishwasher Safe, Drip Free Coffee Machine, Black and Silver

We got this through the Vine program and spent a good amount of time with it before posting our review here. First item arrived in a damaged internal box. External box was fine, but the inner boxes were crushed a bit. When we unpacked the coffee maker, it had a dent right in the front. So, we exchanged for an undamaged one. Second one arrived in perfect shape.We used this coffee maker for about 2 weeks. We were using a Bunn coffee maker (20 years old, built like a tank, and no frills) and the only reason we considered a new one was for the timer feature. This coffee maker looks nice, but feels like a significantly lesser quality than the Bunn. But, it works well.The good:- Timer function works great.- Strength adjustment (not sure if it's a gimmick, but it can be adjusted).- Reusable/washable filter basket.- Looks nice.- GREAT customer service by Krupps (explained below).The bad:- Lightweight, made with a lot of plastic.- Reusable filter works OK, but you get very fine grit at the bottom of each cup of coffee.- Easy to overflow (explained below).So, the second unit we got was flawless and we used it for about a week with the reusable filter basket. We noticed a bit of 'sludge' or very fine grit at the bottom of each cup of coffee. We decided to try without the reusable filter basket and use a paper filter instead. That's where we had another (and much bigger issue). Came downstairs about 1/2 hour after the coffee should have been made to hear the coffee maker gurgling and still brewing. That seemed odd, so when I went and checked on it, I noticed that there was very little coffee in the carafe. The filter basket had been lifted up so that the plunger to release the coffee was NOT depressed. The carafe should push the plunger in the bottom of the filter basket. In this case, the whole basket lifted up and therefore was not letting brewed coffee flow out the bottom into the carafe. Instead, the filter basket overflowed and spilled partially brewed coffee and grounds all over the counter and back down into the reservoir! So, it was constantly sending partially brewed coffee back up to the overflowing basket and back down into the reservoir.I examined the coffee maker and the basket has a raised tab on it. I assumed that the lid should contact that tab to hold the basket down. The lid is curved or warped, so there was a 1/4" - 1/" gap between the underside of the lid and the tab on the filter. I called Krups and they were VERY helpful. They sent a return label and I mailed the coffee maker back to them. They tested it and could not get the problem to happen again. They said the gap between the lid and the tab on the filter basket is supposed to be there. The returned the coffee maker and followed up with a call and explanation of what was tested. We agreed that it must have been a fluke. I still wonder why they put a raised tab on the filter basket if it's NOT supposed to be held down by the lid, but it is what it is. The only thing I can think is the time it overflowed, maybe the filter with the grounds was not all the way down into the notch causing the carafe to NOT depress the plunger. It has worked fine since.Top notch customer service, nice coffee maker. Could use some improvement, but overall works good.

I got this Krups coffee maker after my last one stopped working. The only reason I didn’t give it 5 stars is because I’m not happy with the way they have the top of the coffee pot and the brewing spout connected and the whole thing swings open when you pour your coffee. The coffee itself comes out really hot and it has a setting so that you can choose your preferred brewed strength.

My last one like this one has lasted 7 years. I only bought a new one because I broke the pot and couldn't find a new one.There is only one complaint, it does not have a water filter. I am surprised.

I love that I can turn off the beeping. The coffee tastes good, burner runs a little hot, but that is a common theme with coffee makers these days. I don't care for the tube that runs from the cover, into the pot, makes it hard to fill up, but other than that, it is fine.

We have had Krups coffee makers for many years and incorrectly assumed that this latest iteration would continue using common #4 cone filters. The 10 cup version still seems to, but we needed a 12 cup, so I marked that. None of the pictures associated with the 12 cup showed the change to flat bottom filters. The 10 cup version shows the basket and #4 filters which lead me to unfortunately think the 12 did too. Would help to update page to make clear the distinction.We have always disliked coffee from flat bottom filter style makers, so we are having to move to Cuisinart to find a 12 cup with #4 cone style filters. Hope the DC-1200P1 works as well as our old Krups.