Win 10 connection via epos 660 dongle is not reliable. it must turn on/off to reconnect a dropped audio. how to stop the dropped audio?

This is a pretty easy Fix. 1.) Remove the dongle from your PC. Then go to the Sennheiser Website and download an application called Epos CONNECT; after it downloads, restart your computer. 2.) Restart your computer-connected dongle and hit update on the EPOS CONNECT; it will continue loosely letting you Know an update is available, just a quick check for updates.

does it support full duplex audio ?

Yes, EPOS | SENNHEISER Adapt 660 supports full-duplex audio. Our listing: https://amzn.to/377pmFb

Is there a touch pad on the left earpad as well?

EPOS | SENNHEISER Adapt 660 touchpad or touch controls is on the right ear cup only. This headset has 4 adaptive ANC mic system that monitors your environment and adjusts noise reduction indoors while reducing wind noise outdoors. You can switch between your devices with multi-point connectivity via Bluetooth® to mobile and softphone simultaneously. Our listing: https://amzn.to/3NHKoOT

Headset come with btd 800 usb-c bluetooth dongle?

Mine came with a BTD 800 USB dongle, but it was not usb-c. It was usb a.

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Description

🎧 Elevate your workday with sound that adapts to you—stay connected, focused, and ahead of the curve.

EPIC 30 HOUR BATTERY LIFE - Work all day and beyond without worrying about recharging—power through your busiest schedules effortlessly.
SEAMLESS DUAL CONNECTIVITY - Connect simultaneously to your PC and mobile device via Bluetooth and included dongle—never miss a call.
ADAPTIVE ANC FOR ULTIMATE FOCUS - Four smart microphones dynamically reduce ambient and wind noise, perfect for open offices or outdoor calls.
CRYSTAL CLEAR CALLS POWERED BY EPOS AI - Experience AI-enhanced microphone clarity that cuts through noise for professional-grade conversations.
CERTIFIED FOR MICROSOFT TEAMS ALEXA READY - Jump into meetings instantly with Teams certification and stay organized hands-free with Alexa voice control.

The EPOS Adapt 660 is a premium over-ear wireless headset designed for the modern professional. Featuring AI-powered call clarity, adaptive active noise cancellation with four microphones, and dual Bluetooth connectivity, it ensures seamless switching between PC and mobile devices. Certified for Microsoft Teams and equipped with Alexa voice control, it offers up to 30 hours of battery life, making it an essential tool for productivity in any environment.

Specifications

Noise Control	Active Noise Cancellation
Headphones Jack	3.5 mm Jack
Model Name	ADAPT 660 AMC
Connectivity Technology	Wireless
Wireless Communication Technology	Bluetooth
Included Components	ADAPT 660 headset, BTD 800 dongle, USB-A cable with micro-USB connector, audio cable (2.5 mm and 3.5 mm jack plugs), carry case, safety guide, compliance sheet
Age Range (Description)	Adult
Material	Plastic
Specific Uses For Product	Remote Work/Mobile
Recommended Uses For Product	Calling
Compatible Devices	PC
Control Type	Voice Control
Cable Feature	Without Cable
Item Weight	8 Ounces
Customer Package Type	FFP
Net Quantity	1.0 Count
Style	Bluetooth Headset
Control Method	Voice
Number of Items	1
Controller Type	Voice Control
Battery Life	30 Hours
Audio Driver Type	Dynamic Driver
Bluetooth Range	10 Metres
Carrying Case Color	Black
Earpiece Shape	over_ear
UPC	840064400015
Special Feature	over-ear
Manufacturer	EPOS
Model	1000200
Product Dimensions	20.7 x 6.5 x 18.11 cm; 226.8 g
Batteries	1 Lithium Polymer batteries required. (included)
Item model number	1000200
Hardware Platform	Smartphone
Special Features	over-ear
Batteries Included	Yes
Batteries Required	Yes
Battery cell composition	Lithium Polymer
Cable feature	Without Cable
Form Factor	On Ear
Includes Rechargeable Battery	Yes
Item Weight	226 g

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